1. What is the processing and shipping time for orders?
Orders are typically processed within 1-3 business days; standard shipping takes 7-14 business days, and 5-7 days for priority shipping.
2. Can I return or exchange a product?
Due to the nature of our products, we do not accept returns or exchanges unless an item was sent incorrectly. If there is an issue with your order, please contact us within 7 days of delivery for assistance.
3. Are your products safe for sensitive skin?
Our products are made with high-quality, natural ingredients. However, we recommend reviewing the ingredient list for allergens and performing a patch test if you have sensitive skin before use. Only our sugar and buff scrubs contain coconut oil. Check back for updates.
4. How should I store my products?
To ensure the longevity and quality of our products, store them in a cool, dry place away from direct sunlight and excessive heat.
5. Do you offer international shipping?
Currently, we do not offer international shipping. If you are outside our shipping regions, please contact us for more information.
6. What are your ingredients in your products?
Butters: 100% refined shea butter, extra virgin olive oil, avocado oil, and jojoba oil.
Oils: 100% extra virgin olive oil, avocado oil, and jojoba oil.
Sugars & Buffs: 100% extra virgin olive oil, avocado oil, jojoba oil, coconut oil, and sugar.
7. Can I apply the coupon code towards gift card purchases?
No. Discount codes do not apply to any gift card purchase.